This Privacy Policy was last updated on January,17, 2024.
At SOLTECH Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we obtain from users of our platform. By accessing and using our services, you acknowledge that you have read and understood this Privacy Policy.
Data Collection
We collect the following types of data:
1.1 Personal Information:
When you create an account or use our services, so, we collect personal information such as your name, email address, and contact details. This information is necessary to provide you with access to our platform and enable you to enroll in courses.
1.2 Course-Related Information:
When you interact with our platform, we collect data related to your course enrollment, progress, assignments, and interactions with instructors and other students. This information helps us personalize your learning experience and improve our services.
1.3 Payment Information:
If you make purchases on our platform, we collect payment details such as credit card information or other payment method details. However, we do not store this information on our servers. It is securely processed and stored by our trusted payment service providers.
1.4 Automatically Collected Information:
We use cookies and similar technologies to collect data about your interactions with our platform. so This may include your IP address, device information, browser type, and browsing behavior. This information is used to enhance your user experience, analyze trends, and improve our services.
Data Use
We use the data we collect for the following purposes:
2.1 Service Delivery:
We use your personal information to provide access to our platform, enroll you in courses, and deliver the services you request. We may also use your data to communicate important updates, notifications, and promotional materials related to your account and our services.
2.2 Personalization and Improvement:
We analyze user data to understand trends, assess the effectiveness of our courses, and enhance the functionality and features of our platform. This helps us personalize your learning experience, recommend relevant courses, and improve our services.
2.3 Payment Processing:
We utilize your payment information to process transactions and facilitate payments for the courses you purchase.
2.4 Legal Compliance:
We may disclose your data if required by law, legal process, or governmental request. We take reasonable steps to protect your rights and privacy in such situations.
Data Sharing
We respect your privacy and limit the sharing of your personal information. However, we may share your data with the following entities for specific purposes:
3.1 Instructors:
As a student, your course progress and interactions may be shared with the instructors of the courses you enroll in to facilitate your learning experience.
3.2 Service Providers:
We engage trusted third-party service providers who assist us in delivering our services, such as hosting, payment processing, analytics, and customer support. These providers have access to your data only to the extent necessary to perform their services and are obligated to protect your information.
3.3 Legal Requirements:
We may disclose your data if required by law, legal process, or governmental request. We take reasonable steps to protect your rights and privacy in such situations.
Data Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard security practices and regularly review and enhance our security measures to ensure the utmost protection of your personal information.
Your Rights
You have certain rights regarding your personal data, including:
5.1 Access and Rectification:
You can access and update your personal information through your account settings or by contacting us. We will make reasonable efforts to respond to your requests in a timely manner.
5.2 Data Portability:
but You can request a copy of your data in a commonly used, machine-readable format.
5.3 Erasure:
You can request the deletion of your personal information, subject to certain legal obligations and legitimate business interests.
Jurisdiction-Specific Rules
Depending on your jurisdiction, additional rules and regulations may apply to the collection, use, and protection of your data. We comply with applicable data protection laws and ensure that your rights are respected based on your location.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our platform, and the “Effective Date” at the top of the policy will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we handle your data.
Contact Information
If you have any questions, concerns, or requests regarding your data or our privacy practices, please contact us at info@soltechacademy.com or re visit our website https://soltechacademy.com/will make every effort to address and resolve your inquiries in a timely and satisfactory manner.